By George Curta · Last updated 2026-06-15
Token 系统 — 常见问题
关于 token 工作原理、费用及如何充分利用余额的快速解答。
基础知识
- Token 究竟是什么？
- Token 是 anonym.legal 上的使用积分。每次分析、匿名化或解密操作都会从您的账户余额中扣除少量 token。每次操作前都会显示精确费用，只有成功的操作才会消耗 token。
- 计费 token 与 token 化 PII 占位符有何区别？
- 两者共用同一词汇，但含义不同。计费 token 是您用于操作的积分。token 化 PII 占位符（如 <PERSON_1>）是匿名化时替换文本中真实姓名的技术字符串。费用按操作计算，而非按占位符数量计算。
- 如何查看当前 token 余额？
- 在 web 应用中，前往 Settings → Account。在 API 中，调用免费的 /api/mcp/balance 端点或 anonym_legal_get_balance MCP 工具。两者均返回剩余余额、周期开始时间和周期结束时间。
配额与限制
- 每个计划包含多少 token？
- Free：每 30 天周期 200 个 token。Basic（€3 / 月）：每 31 天周期 1,000 个 token。Pro（€15 / 月）：4,000 个。Business（€29 / 月）：10,000 个。未使用的 token 不会结转到下一周期。
- 未使用的 token 会结转到下一周期吗？
- 不会。token 配额和充值都会在每个计费周期结束时重置。请提前规划，在使用前购买充值。
费用与估算
- 分析一页文本需要多少费用？
- 包含大量 PII 的 5,000 字符页面约需 193 个 token。1,000 字符页面约需 39 个 token。PII 较少的文本费用更低。确切费用显示在 web 应用中每个操作按钮旁，也可通过 API 的免费估算端点获取。
- 如何在运行操作前估算费用？
- 有两种方式。在 web 应用中，点击前每个操作按钮旁会显示费用预览。在 API 中，使用免费的 anonym_legal_estimate_cost MCP 工具——它在不执行操作的情况下返回精确扣除量。
- Token 费用的估算规则是什么？
- 大约每 25 个分析字符消耗 1 个 token，加上少量的每实体开销。文本越稀疏，每实体项越小，费用越低。匿名化包含分析费用加上少量应用步骤费用。解密是最便宜的操作。
- 选择不同的操作符会影响费用吗？
- 不会。替换、编辑、掩码、哈希和加密在相同输入下的费用基本相同。请根据您的隐私目标而非预算来选择操作符。
- 文本语言会影响费用吗？
- 费用由字符数和检测到的实体决定，与语言无关。在 48 种支持语言中任意一种的短句只需少量 token。
边缘情况
- 任务中途 token 用完会怎样？
- 下一次操作将返回 402 Payment Required 响应，并显示精确的不足量。付费计划用户可立即购买充值，或等待周期重置。
- 失败的操作会消耗 token 吗？
- 不会。只有成功的操作才会扣除 token。验证错误、服务器错误和被拒绝的请求不消耗任何 token。
- AI 实体创建的定价如何运作？
- 使用 AI 创建自定义实体识别器每次请求统一扣除 50 个 token，从当前周期余额中扣除。每次调用前会显示费用，可能在提前通知后有所变更。
充值与有效期
- 周期内可以购买更多 token 吗？
- 可以——Basic、Pro 和 Business 计划用户可以购买充值。费率：Basic €1 = 250 个 token，Pro €1 = 300 个 token，Business €1 = 350 个 token。Free 计划用户需要升级才能启用充值功能。
- 充值的 token 会过期吗？
- 会。充值 token 与月度配额相同，在下一个周期重置时过期，不会结转。
About this page
We update this page when our platform or the law changes.
Read our founder note for how we work.
Each change shows up in the timestamp at the top.
Related reading
- Common questions
- Glossary
- How tokens work
- Security posture
- Where we comply
- What we detect
- Case studies
- Release notes
We follow these rules
- GDPR (EU 2016/679).
- ISO/IEC 27001:2022.
- NIS2 (EU 2022/2555).
- HIPAA safe harbor under 45 CFR § 164.514(b)(2).
Our promise
We do not sell your data.
We do not train models on your text.
We store your files in Germany.
You can delete your account at any time.
You own your work.
Where we run
Our servers live in Falkenstein, Germany.
We use Hetzner. They hold ISO 27001 certification.
All data stays in the EU.
Backups run every day.
Need help?
Email support@anonym.legal.
We reply within one business day.
How we test
We run a full check suite on every release.
Each surface gets its own sweep script and report.
Human reviewers spot-check the output each week.
We track recall and precision on a labelled set.
Bad runs block the deploy.
What we never do
- We never sell your information to third parties.
- We never train models on what you upload.
- We never keep your work after you delete it.
- We never share keys with any outside firm.
- We never run ads inside the product.
Plans in plain words
We sell credits, not seats.
One credit covers one short job.
Long jobs use a few credits each.
You can top up at any time.
Unused credits roll over each month.
Read the plans page for current rates.
Who built this
A small team of engineers and lawyers built this.
We ship from Europe and work in the open.
Our founder note spells out why we started.
Where to start
- Open the web app and try a sample file.
- Learn how credits get counted.
- See current plans and limits.
- Meet the team behind the product.
How the parts fit
A browser add-on cleans text inside Chrome.
A Word plug-in handles drafts in Office.
A small desktop tool works on whole folders.
An agent protocol link feeds large models safely.
All four share one core engine and one rule set.
Words from our team
We started this work after a lunch about cookies.
One friend kept getting odd ads on her phone.
We asked why a court file leaked through a draft.
We sketched the first build on a napkin that week.
By month three we had a tiny demo for a friend.
She used it on her first case the next day.
Common questions we hear
Can the tool read scanned PDFs? Yes, with OCR.
Does it work on long files? Yes, in small chunks.
Can I roll my own rule set? Yes, save it as a preset.
Does it run offline? The desktop build runs offline.
Do you keep my files? No, the cloud build wipes after each run.
Will it learn from my work? No, we never train on inputs.
A short tour of the workflow
Upload a file or paste a snippet of prose.
Pick the entities you want gone from the draft.
Choose a method: replace, mask, hash, encrypt, or redact.
Press run and watch the side panel show each hit.
Skim the result and tweak any rule that misfired.
Save the cleaned file or send it to a teammate.