Atgal į BlogąGDPR ir Atitiktis

[LT-05] GDPR and ChatGPT in Customer Support...

[LT-05] Italy's Garante fined OpenAI €15M in December 2024. 63% of Italian companies lack GDPR-compliant AI usage policies.

April 17, 20268 min skaityti
GDPR ChatGPT compliancecustomer support AIGarante OpenAI fineJIT anonymizationGDPR Article 46 transfer

[LT-05]

The Data Transfer Conflict

Customer support teams using ChatGPT to draft responses face a structural GDPR compliance conflict. Processing customer personal data — names, order IDs, addresses, complaint details — through ChatGPT means transmitting that data to OpenAI's servers, which are located in the United States. Under GDPR Article 46, transferring personal data to a third country requires adequate safeguards: either an adequacy decision, Standard Contractual Clauses, or binding corporat...

Pasiruošę apsaugoti savo duomenis?

Pradėkite anonimizuoti PII su 285+ subjektų tipais 48 kalbomis.